Data Driven Solution to Impact Efficiency and Quality of Telecom Industry
Public listed company specialised in optical fiber, hyper scale networks and network solutions.
Business Problem
Company receives 2000+ RPF’s on a daily basis. However, the team was unable to respond to these opportunities due to lack of bandwidth or skills. Moreover, since the company had an expertise in the network/telco vertical, it had already delivered similar work in the past. But they couldn’t exploit the knowledge since there was no central data storage to track inventory of process, technology and implementations.
Challenges
- To reduce time to market while helping the teams to respond quickly to the RFPs.
- Avoid reinventing the wheel by reusing the existing experience and past knowledge.
- Client had existing CI/CD implementations but these were not aligned to DevOps and Agile processes. Moreover there were bottlenecks and gaps in DevOps and automation processes.
- Technology was a combination of legacy and new age tools, containers, clusters, servers and databases. However, these were half-baked implementations that caused time and resource wastages.
- Lack of digital transformation mindset and agility in the team.
The iauro team used the principles of Design Thinking and DevOps to orchestrate the solution. It was also built keeping the Microservices model in mind, and reusable components were built as layers, on top of which further automated solutions could be built.
Approach
Process & Methodology
Design Thinking
CI/CD
Agile & SCRUM
Autonomous Teams
Technology
Microservices Architecture
FOSS (Free Open Source Software)
Containerization
Infrastructure as Code
Open Stack
Cloud Infrastructure
People & Culture
Design Thinkers
Solution & Data Architects
Lean Process Experts
Full Stack Engineers
Accelerators
Design System Language (DSL)
Reduce Design & Frontend
Team Communication
RMM-APL Compliance
AurOps- E2E DevOps
Process Automation Engine
Microservices LCNC-
Microservices Architecture
Compliance & Code Generator
Benefits

Multiple feature and multiple environment support

Automatic environment provisioning, accessible via a single click

Different logs automated and maintained in the service delivery pipeline

Weekly status report generated for all team members for greater visibility

Aggregated reports generated for feature tracking

Modernized tech support for CI/CD
Impact

47%
increase
in efficiency

38%
Reduced cost
to deliver

Reduced
RFPs response
times by 21%