Helping Telecom to harness the full potential of technology at scale.
Iauro’s Domain Expertise
Multiple Global projects Delivered
Agnostic to technology and domains.
Solved OSS/BSS challenges for Tier 1, global clients
40+ member specialized team for telecom domain.
iauro's Right To Win
Understand telecom CXO priorities across Business, Ops, Experience
Identify the right challenge across Network Ops, Field Ops, Customer Ops.
Align to domain processes/ framework
Move past-reactive problem
Problems we Solve
Single real time view of all BSS/OSS network, platform, Operation
Ticket agent to reduce time to resolve, reduce ops expenditure, and increase customer experience.
Using data analytics/ correlation to predict and resolve future tickets
Build fast and easy customer experience journeys for end users.
Our work for Telecom
Reduced time + increased speed to resolve through alarm correlation.
Monitor, analyse and predict across 250+ KPI/ KQI/SQMs to help drive continuous assessment.
Understood nuances of solving faults + inventory management
Track the overall ticket lifecycle to increase effiiciency and drive customer experience.
Created a lightweight end user application to automate L1 customer service activities.
Helping end customer to choose the right toolkit to drive better customer experiences.
Delivered a one stop DevSecOps platform to create automated features with one click deployment to create automated features with one click deployment.