Helping Telecom to harness the full potential of technology at scale.

Iauro’s Domain Expertise

Multiple Global projects Delivered

Agnostic to technology and domains.

Solved OSS/BSS challenges for Tier 1, global clients

40+ member specialized team for telecom domain.

iauro's Right To Win

Understand telecom CXO priorities across Business, Ops, Experience

Identify the right challenge across Network Ops, Field Ops, Customer Ops.

Deep domain solutions

Align to domain processes/ framework

Move past-reactive problem

Problems we Solve

Observability

Single real time view of all BSS/OSS network, platform, Operation

Resolution

Ticket agent to reduce time to resolve, reduce ops expenditure, and increase customer experience.

Prediction

Using data analytics/ correlation to predict and resolve future tickets

Experience

Build fast and easy customer experience journeys for end users.

Our Telecom Clients

Our work for Telecom

Reduced time + increased speed to resolve through alarm correlation.

Monitor, analyse and predict across 250+ KPI/ KQI/SQMs to help drive continuous assessment.

Understood nuances of solving faults + inventory management

Track the overall ticket lifecycle to increase effiiciency and drive customer experience.

Created a lightweight end user application to automate L1 customer service activities.

Helping end customer to choose the right toolkit to drive better customer experiences.

Delivered a one stop DevSecOps platform to create automated features with one click deployment to create automated features with one click deployment.

Explore other Domain

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